| New Residents Guide |
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If you have recently moved or are planning on moving to the City Limits of New Haven, you may find some information on this page that will be helpful to you.
To obtain Water & Sewer Service, you will need to go to the New Haven City Hall, located at 302 Center Street and provide the information of your new residence along with a $100 deposit. Your water service will be connected the same day that you put down a deposit, usually within an hour. If you would like to print the form below, you can have your information completed when you come to the office.
WATER SERVICE REQUEST
The City's Ordinance on Water Deposits can be clicked on below.
Water Deposit Ordinance
Your Garbage service will also be taken care of through City Hall. Waste Management actually will be the Company that will pick your garbage up, but City Hall will bill for them on your Monthly Water & Sewer Bill. The Monthly charge for Garbage Service is $8.20. Your garbage will be picked up very early on Friday morning.
You will need to contact AT&T @1-888-288-2020 to obtain phone and or internet service.
If you are interested in Cable Service, you will need to contact Time Warner Cable. The phone number is 1-502-549-7778. Time Warner Cable also provides phone and internet service.
Your Electricity Company will be Kentucky Utilities. You can contact them at
1-800-981-0600.
Please call City Hall at 502-549-3177 if you have any questions about any other services that you may be interested in obtaining.
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Routinely Requested Phone Numbers
Time Warner – Cable/Phone/Internet – 1-502-549-7778
AT & T – Phone/Internet – 1-888-757-6500
City of New Haven – Water/Sewer - 549-3177
Kentucky Utilities – Electric - 1-800-981-0600
Nelson County Planning & Zoning – 348-1805
New Haven Post Office – 549-8021
New Haven School – 349-7232
NC Sheriffs Office – 348-1840
Salt River Electric – 348-3931
St. Catherine School – 549-3680
Town & Country Bank – 549-3167
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